Question 1

How do I book a reptile sitter?

Accepted Answer

Simply enter your zip code and dates on our homepage, browse available sitters in your area, and click 'Book Now' on your preferred sitter's profile. Fill out the booking form with your reptile's details and complete payment to confirm your reservation.

Question 2

Are all sitters background-checked?

Accepted Answer

Yes! Every reptisitter sitter goes through a thorough background check and verification process. We ensure all sitters have experience with reptiles and are passionate about providing quality care.

Question 3

What's included in a sitting visit?

Accepted Answer

Each visit includes feeding, water changes, habitat maintenance, temperature and humidity monitoring, and photo updates. Sitters can also administer medication if needed and will follow any special care instructions you provide.

Question 4

What if my reptile has special needs?

Accepted Answer

You can specify any special care requirements in the booking form. Our sitters are experienced with various reptile species and can handle special diets, medications, and specific habitat requirements.

Question 5

How does payment work?

Accepted Answer

Payment is processed securely through Stripe at the time of booking. The total cost is based on the sitter's rate and the number of visits needed. You'll see the estimated cost before confirming your booking.

Question 6

Can I meet the sitter before my trip?

Accepted Answer

Absolutely! We highly recommend arranging a free meet & greet with your sitter before your trip. This allows you to introduce your reptile, show the habitat setup, and ensure everyone is comfortable.

Question 7

What if I need to cancel?

Accepted Answer

You can cancel your booking through your account dashboard. Cancellation policies vary by sitter, so please review the terms during booking. Most sitters offer flexible cancellation up to 48 hours before the first visit.

Question 8

How do I become a sitter?

Accepted Answer

Click 'Become a Sitter' in the footer and fill out the application form. We'll review your application and contact you within 2-3 business days to discuss next steps and complete the background check process.

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