The Reptisitter Promise
Your reptile's safety, happiness, and well-being are our top priorities. Here's our commitment to you.
We Promise Excellence
Every booking through Reptisitter is backed by our guarantee of quality care, vetted professionals, and comprehensive support. Your trust is something we never take for granted.
Background-Checked Sitters
Every sitter undergoes a thorough background check and verification process. We ensure all our sitters have proven experience with reptiles and are passionate about providing exceptional care.
Passionate Care Specialists
Our sitters aren't just doing a job—they're reptile enthusiasts who genuinely love what they do. Each sitter specializes in various reptile species and understands their unique needs.
Satisfaction Guarantee
Your peace of mind is our priority. If you're not completely satisfied with your experience, we'll work with you to make it right. Your reptile's happiness and safety are guaranteed.
Insurance Coverage
Reptisitter maintains general liability insurance through Next First Insurance Agency, Inc., effective December 12, 2025. Certificate of insurance available on request to hello@repti-sitter.com.
Responsive Support
Reach our support team by email at hello@repti-sitter.com and we'll reply within one business day — before, during, or after your booking.
Trusted Community
Reptisitter is built by reptile owners, for reptile owners. Our growing community of customers and sitters is connected by a shared love for these amazing animals — and a commitment to giving them the best care possible.
Insurance Coverage Details
As we grow, we're committed to providing comprehensive insurance protection for your peace of mind.
Important: Reptisitter is in the process of finalizing its general liability and pet-care insurance policy. The coverage described below reflects our target program; specific carrier name, policy number, and effective dates will be published on this page as soon as the policy is bound. Until then, please review our Booking Agreement for the current allocation of risk between customer, sitter, and Reptisitter.
✅ What's Covered
- •Property Damage: Up to $5,000 for accidental damage by sitter
- •Reptile Care: Coverage for injury or illness to your reptile during care
- •Sitter Protection: Coverage if your reptile causes injury to the sitter
📋 Eligibility Requirements
- •Bookings over $50
- •Verified, background-checked sitters only
- •Booked and paid through Reptisitter platform
- •Coverage active during scheduled sitting dates
- •In-home visits (not boarding)
Our Additional Commitments
Photo Updates
Receive regular updates and photos of your reptile during your trip
Flexible Cancellation
Most bookings offer flexible cancellation up to 48 hours before the first visit
Secure Payments
All transactions are processed securely through Stripe
Meet & Greet
Free meet and greet sessions to ensure the perfect match
Experience the Reptisitter Difference
Ready to travel with peace of mind? Find a trusted sitter for your reptile today.